Shipping policy
Shipping Policy
Last Updated: [Insert Date]
Thank you for shopping with us! We are committed to delivering your order as quickly and safely as possible.
Order Processing
-
Orders are processed within 1–3 business days after payment is confirmed.
-
Orders are not processed or shipped on weekends or public holidays.
-
During peak seasons or promotional events, processing times may be slightly longer.
Shipping Times
Estimated delivery times:
-
Domestic Orders: 3–7 business days
-
International Orders: 7–21 business days (depending on destination and customs)
Please note that delivery times are estimates and may vary due to shipping carrier delays, weather conditions, or customs processing.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. Any available free shipping promotions will be displayed during checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number (if available).
Customs & Import Duties
International customers are responsible for any customs duties, taxes, or import fees charged by their country. These charges are not included in the product or shipping price.
Incorrect Address
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to help resolve the issue.
Delayed Deliveries
While we strive to meet estimated delivery times, we cannot guarantee delivery dates due to circumstances beyond our control.
Contact Us
If you have any questions about your order or our shipping policy, please contact us at:
Email: [Purrfecttoybox@gmail.com]
Business Hours: [We aim to respond to all inquiries within 24 hours on business days.]